Cloud Products Operated by 21Vianet

Our Commitment

High-Quality Cloud Services

Our Services

7x24 Customer Support and Service
  • Pre-sales consulting, solution integration, procurement guide
  • Commercial paper review, service activation
  • After-sales commercial platform support, ICP filing etc
7x24 Technical Support
  • Technical consulting
  • Solve technical problems during
    development and deployment
7x24 Cloud Platform Operation
and Maintenance
  • Cloud platform software operation and
    maintenance service
  • Data Center maintenance service
  • Network monitoring and troubleshooting service
Security and Compliance Consulting Service
  • Security review and anti-virus service
  • Compliance and system security consulting
    Provide partners with:
  • Bidding support
  • Credit audit
  • Custom contract
  • Consulting service

  • Online/offline payment
  • Invoice and detailed bills
  • Refund/rebate

  • Usage and expiration alert
  • Accumulative rebate alert
  • Cancel renewal process

We are committed to providing end-to-end public cloud services to the customers and partners in China.