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Customer Support

21Vianet Blue Cloud has always adhered to a “customer-centric” approach, committed to delivering high-quality and satisfying services to our clients.
Here, we provide users with a range of convenient business support services, helping them efficiently access the latest news and announcements, as well as operation guides for Online Services operated by 21Vianet. These services are designed to support our clients’ business growth and digital transformation.

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Announcement
Readiness
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Customer Announcement

Price Adjustment Notice for Power BI Operated by 21Vianet
< The notice is only applicable to PRC subsidiary > Dear Customer， On July 1st, 2025, Shanghai Blue Cloud Technology Co., Ltd (“21Vianet”) will adjust the price of Power BI operated by 21Vianet. Numerous renowned…
Historical Customer Announcement

Customer Readiness

New Commerce Experience on Microsoft Azure Operated by 21Vianet

Upgrade from Skype for Business to Microsoft Teams