OSPA Playbook for 21Vianet Online Services Premium Agreement (OSPA) Is Now Available

Following the release of the complete 21VCA-E Playbook to the New Commerce Experience on Microsoft Azure operated by 21Vianet, the 21Vianet team is pleased to introduce the OSPA Playbook for 21Vianet Online Services Premium Agreement (OSPA).

The OSPA Playbook provides customers and partners with a centralized resource for understanding the OSPA commerce model, agreement execution, account and subscription management, after-sales support, frequently asked questions, and more. It is designed to offer clear, practical, and efficient guidance throughout the customer journey.

21Vianet Online Services Premium Agreement (OSPA) is a three-year commercial agreement covering Microsoft Azure, Microsoft 365, Microsoft Dynamics 365, and Microsoft Power Platform online services operated by 21Vianet. (Microsoft Azure services have been transferred to the 21VCA-E New Commerce.) Click here to view the complete guide.

This content is intended for self-service reference and may not cover all specific scenarios or the latest changes. If you need further assistance or encounter urgent issues, you are suggested to contact with customer support team via submit a support ticket for guidance.

Thank you for your ongoing trust and support. 21Vianet remains committed to enhancing the service experience and working with you to unlock greater value in the cloud.

Yours sincerely,
21Vianet