♦ Ma Jing ( Technical Support )
♦ Cao Lei ( Business Support )
♦ Solution Contact Email
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Experience the Cloud with more options and effective control
The homepage of Listen Robot clearly displays the total number of calls, answer rate, call duration, and the intention classification. The results can be clearly seen at a glance so that users can adjust the dialing strategy according to the data.
Listen robot accurately count the amount of calls and answer rate at different times throughout the day. Users can choosestatistics today, yesterday, the last 7 days and the last 30 days. The line chart can help users decide the best time to call.
The user can check records according to phone number, call duration and customer classification. Click the call record to see the full record of man-machine dialogue in voice and in words.
Users can customize Listen robot’s office time. To avoid harassment complaints to the maximum extent, it is advised that the robot start to work no earlier than 8am and later than 8pm.